REFUND & CANCELLATION POLICY2019-08-08T16:47:37+00:00

REFUND & CANCELLATION POLICY

Please also note, that while we understand things can arise that are out of your control, we have the following cancellation policy with cancellations subject to the following charges:
  • Within 48 hours of the booking – no refund
  • Within 1 week of the booking (more than 48 hours)   – 50% refund
  • More than one week before the booking – 100% refund
Cricket Mentoring is a business with a high demand for our services, and last minute cancellations equal dead time as it’s difficult to refill those time slots. Therefore, once you have booked a coaching session, payment must be made at least one week prior to the session to confirm your booking. If no payment is received within 7 days, you will receive a follow up email and be asked to make the electronic transfer immediately or forfeit your booking.
Please note that in the instance of bad weather, we will do all that we can to reschedule to an alternative location or date.